Georgia Elliott privacy and terms

Competition terms

The terms below belong to a competition announced in October 2020 by the promoter, Georgia Elliott Pty Ltd. It ran on the label's Facebook and Instagram accounts and was open to anyone in Australia. Directors, management, employees, officers and contractors of the promoter and of the stores and agencies attached to the competition, and their immediate families, could not enter.

The prize was two Georgia Elliott Mile High sets, valued at $99 each, so $198 in all. There was no cash alternative and the prize could not be transferred. Entrants wrote why they would love to win, and the judges chose the most creative, informative or useful comment. It was a game of skill: chance played no part, and the promoter's decision was final. Entrants could enter as often as they liked, and each entry was judged on its own.

The winner was to be told by email, an Instagram message or a letter within 28 days of the closing date, and the prize could be withdrawn if it was not claimed within 14 days of notice. The promoter could ask for proof of identity, of residence at the delivery address and of the validity of the entry. A winner agreed to take part in publicity at no charge, and entries became the property of the promoter. The competition had no backing, endorsement or administration from Facebook, Instagram or Twitter, and entrants gave their details to the promoter rather than to those platforms.

Nothing in these terms limits a consumer right under Australian law, including the Competition and Consumer Act 2010. The promoter was not liable for entries that were lost, late or illegible, and could end or change the competition if something beyond its control stopped it running as planned.

Privacy practice

Georgia Elliott Pty Ltd is bound by the Australian Privacy Act 1988 and handles personal information under the National Privacy Principles. It collects only what it needs to run the shop, usually the details a customer supplies with an order or a question. It does not trade, rent or sell personal information, and uses it mainly to supply the products ordered.

Some services, such as packing, mailing, payment checks and printing, may be given to outside providers, who receive what they need to do the job. A name and address may in some cases go to an organisation outside Australia where privacy law differs, but only as far as the service requires.

A customer may ask to see or correct the information held about them. Requests are acknowledged within 14 days and answered within 30, and a refusal comes with its reason. Server logs record pages visited and browser type to spot fraud and broken pages, and the web server supports encrypted connections. Privacy questions and complaints go to hello@lovegeorgiaelliott.com.

Terms of service

The terms for using the shop are on the terms of service page, and the returns rules are on the refund policy page.